Shipping of the order from www.madanlalchhaganlal.com are very safe, secure and hassle free. All our products are insured during the in transit Every package of product (Jewellery / Gold Coin) purchased from www.madanlalchhaganlal.com will reach to your doorstep in a durable condition and in a tamper-proof packing. We dispatch through any of the courier partner depending upon their serviceability in the shipping address.

Shipping is FREE OF COST across all over India. For orders within India, our delivery date depends on the product selected as well as the shipping address provided by you subject to business working days. We process the national delivery only through reputed insured couriers specialised for fine jewellery like BVC. Please check if we deliver to your pin code. If there is no courier service available in your area, we do apologize for the inconvenience caused.

Your jewellery is shipped in durable, tamper-proof packing that ensures that the contents remain intact. Your jewellery is fully insured till it reaches your doorstep, and we only work with reputed and established courier services like BVC for orders within India. Please do not accept any package that has been tampered with.

Customers must enter the correct details of Consignee / Recipient Name (as it is stated in their photo identification that is approved by the Government) with complete Address, nearby landmark, pin code and contact number for hassle free delivery.

As the product reaches the destination, at the time of delivery, the recipient will have to provide any of the mentioned below identity proofs to collect the product:

• • Passport
• • PAN Card
• • Driver’s License
• • Voters ID
• • Aadhar card

We make sure that delivery is made with the help of courier agent after checking the identity proof of the recipient and the courier agent confirms the same. To make sure that the delivery is safe and secured, the courier agent will note down details of the recipient's identity proof. During this process, the receiver is expected to cooperate with the agent by providing with original copies of identity proof.

Orders can be delivered to only Residential, Commercial Location. The delivery of the orders cannot be done to any public places like Mall, Hotel, Restaurant, Hostel, On Road etc.

If at all the recipient is unavailable during the time of delivery, Courier Company will try make 3 attempts to deliver the product. In case you are still not reachable/ available, the same will be returned to our office from where the product has been dispatched (Indore).

Guarantee of the delivery of the product is subject to the terms and conditions of courier company. Any kind of discrepancy in the details of the receiver will result in non-delivery of such product.

Madanlalchhaganlal.com holds the right to change this policy at any time without prior notice. If any changes are made, the revised policy shall be posted on this website.

All goods will be fully insured by the company until they reach your doorstep, so your purchase is 100% safe.
7-day money back policy*
100% Refund
Our 7-day Money Back Policy gives you time to make sure your purchase is perfect.
Once the product is returned under our 7 Day Money Back policy, it would be checked for any tamper by the Quality control department (QC).
The product will be acceptable in perfect condition with all the tags and protective material intact. Any product returned with any kind of wear and tear or with tampered tag will not be covered under this policy.
The funds will be credited to your Madanlal Chhaganlal e-shop account. You may keep it for future shopping or get the amount refunded to your bank account.
1. For cash on delivery orders, the refund will be processed to your bank account.
2. For all other orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).